Market - Products and pricing Section Greyed Out

SHOPAC
Visitor
1 0 0

Market - Products and pricing Section Greyed Out

 

Hi,

 

Background: my store currency is in USD.

Screenshot 2023-06-08 at 7.35.19 PM.png

 

Right now I just find that the multi currencies does not work in my Shop. Multi currencies did work previously.

Screenshot 2023-06-08 at 7.41.25 PM.png

When I do the checking, I note that Products and pricing in the market is greyed out, the box "Show prices to customers in their local currency." was somehow unchecked. And there is a message "Shopify Payments is required to manage base currency and enable local currencies." This section is totally greyed out. I did not change any setting and have never met this before.

Screenshot 2023-06-08 at 7.47.00 PM.png

 

I have checked that the Shopify payment gateway which is fully functional, and I have also tried to deactivate/reactivate that does not work to show multi currencies. Can anyone advise me? I have no idea about this...

Screenshot 2023-06-08 at 7.31.17 PM.png

Replies 2 (2)

BibinGeorge
Visitor
1 0 0

Hi ,

 

I have a similar problem of the 'Show prices to customers in their local currency' option being greyed out.

My Store currency is now INR.

I have the exact same issue mentioned in the OP.

 

I am thinking if this is something related to the theme being used (?)

Any help would be much appreciated.

 

Thanks,

 

lazy61
Tourist
8 1 4

i've the same issue in my shop. any ideas?