Menu is no working on mobile version (Ella Theme)

[ZoeChic]

Hello guys! 

This is my website: https://chicmeleon.com

I used Ella 6.7, and found the menu on the mobile version can load poorly, sometimes, it can load on the homepage but when you click some product and click the menu on the product page it can not load. Most of the time the menu on the mobile version cannot work. 

[Olaazulsw]

Hi, I’m having the same issue. I also have the Ella theme and the issue with the menu on mobile only happens with iPhones. Have you found any solution?

[ZoeChic]

Not yet 😞 Have you tho? 

[Olaazulsw]

Not yet either. I have two websites. Same design, theme, and apps. One of them works fine, the other is still down

[Alisan]

Hello, How did you solve this problem?

[Olaazulsw]

Hi, yes. Please contact Halo Themes. They solved this issue for me

[tulipdaisy]

how to do? 

[DIGITUSIT]

You can resolve this issue through the following link: https://halosoft.ticksy.com/ticket/3759712/

Additionally, this issue has been addressed and resolved on the theme owner's support panel. (You should login)

[Barcraft]

thanx a lot!!  this fixed de issue!

In case you’re familiar with code and cannot grant login access, you can go to this file and replace this code:

document.addEventListener("DOMContentLoaded", function () {
    halo.init();
});