Mobile Menu and Search not working

houseofstyles
Tourist
3 0 1

Hi, my site is houseofstylesbtq.com. I have recently noticed my mobile menu is not working on my mobile phone nor in the Shopify editor. Please help

 

houseofstyles_0-1679242039644.png

 

Replies 4 (4)

Moira
Shopify Staff
2040 222 319

Hey @houseofstyles!

 

Make sure that there are no conflicting apps or code snippets that might be causing the issue. If you have any third-party apps or custom code installed, try disabling them temporarily to see if that resolves the issue.

 

Secondly, check to see if there are any recent updates or changes that may have affected the mobile menu. If you've recently updated your theme or made changes to your website, it's possible that the mobile menu code has been affected.

 

If you've changed theme files and need to revert them, you can roll back .liquid files individually to a time and date before you made the changes.

 

Let me know how you get on!

Moira | Social Care @ Shopify
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houseofstyles
Tourist
3 0 1

HI Moira,

 

None of those are the issue. There are no apps, I haven't updated recently. This is a new site that I designed. 

houseofstyles
Tourist
3 0 1

I found someone who fixed it in under 3 minutes. I'm no sure how, but they did!

Moira
Shopify Staff
2040 222 319

That's great to hear! Don't hesitate to reach back out if you require any further assistance as you continue to work on your store. 

All the best,

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog