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Hello,
A customer gave me feedback on my confirmation email today. They found it confusing to display "VAT 25%" alongside "Subtotal" and "Shipping" because it makes it look like they have to pay more VAT.
I would like to move the "VAT 25%" to below "Total" in the confirmation email. I tried to relocate the code for the "VAT 25%" section, but it didn’t work. Is there any way to fix this?
Thanks!
Hi @Siraengs
You can change the order confirmation email by going to Settings > Notifications > Order Confirmation. Change the HTML so that the VAT line comes after the total amount. This will make it easier to tell them apart. If you have complicated liquid code or liquid code that is handled by the default Shopify structure, I suggest using an app like OrderlyEmails. This gives you more control over the layout and formatting styles of the code.