What's your biggest current challenge? Have your say in Community Polls along the right column.

Multiple myshopify.com domain drama

Multiple myshopify.com domain drama

Alice_O_Connell
Tourist
11 0 6

I recently changed my primary domain and somehow have 2 different myshopify.com domains listed on the same store - this the reason I think behind the server error messages I am getting when I try to open either my new or old url. My old should redirect to my new but instead I get the below error message when I type the url into the search bar. My new url shows a page saying there are privacy issues.

How do I delete one of the myshopify.com domains or is that not the likely culprit and my DNS is just a mess?

I am stumped, please help.

www.woolandwater.nl uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Reply 1 (1)

Olllie
Shopify Partner
101 9 20

Hey Alice

 

Probably best to reach out directly to Shopify support for this one! It sounds like it could be a backend issue?

Ollie | Founder & Developer of autoBlogger

autoBlogger: Seamlessly scheduled, fully automated, AI-powered, and SEO-optimised blogging with a host of free extras! Start your 14-day free trial today!



Discover more at autoBlogger.bot!