Multiple Problems

designsbybeth83
New Member
3 0 0

I am having multiple problems! I can't get my Facebook or Google Merchant to connect to my store, I have no idea. I keep trying to reach support and it keeps kicking me out. HELP

Replies 5 (5)
EmmanuelFlossie
Shopify Partner
1230 66 289

Try a different data feed app, maybe the issue is with the app you are using.

I'm a Google Shopping Specialist and a Google Ads Diamond Product Expert (Only 9 Google Ads Diamond Experts in the world!), also I'm a Google Premier Partner
. Need Premium Data Feed Management Support? Get in touch.
designsbybeth83
New Member
3 0 0

I’m not sure I understand what you mean. A different data feed?

EmmanuelFlossie
Shopify Partner
1230 66 289

Here is a full list of apps you can use: https://apps.shopify.com/search?q=google%20shopping

That can generate a data feed.

I'm a Google Shopping Specialist and a Google Ads Diamond Product Expert (Only 9 Google Ads Diamond Experts in the world!), also I'm a Google Premier Partner
. Need Premium Data Feed Management Support? Get in touch.
designsbybeth83
New Member
3 0 0

It keeps telling me I have more than one merchant account and I don't know how. It won't let me delete either of them because it says there is one higher than those.

EmmanuelFlossie
Shopify Partner
1230 66 289

Yes, you need to use the original Google Merchant Center account. You need to check your emails and see which one you used before.

If you can not figure it out, you need to contact Shopify support, maybe they can see which email it was.

I'm a Google Shopping Specialist and a Google Ads Diamond Product Expert (Only 9 Google Ads Diamond Experts in the world!), also I'm a Google Premier Partner
. Need Premium Data Feed Management Support? Get in touch.