Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hi all ,
my online store Pages part, can not make the edit, it's showed NO INTERNET CONNECTION, ofcause the connection is connecting well.
how could I do ?
Hey, @skinbest!
Welcome to Shopify Community. My name is Olivia and I work here.
Thank you so much for reaching out to us and sharing your question. I had a look at the screenshots you attached, and based on that it appears that your network connection may not have been strong enough to establish communication between your site and our servers.
To rule this out as a possibility, are you able to test your wifi network connection against ethernet or mobile data through a hotspot?
If you continue to experience connectivity issues across several networks then please share the following details with me:
That should give us a little more insight into potential local errors and help us advise with next steps.
Warm regards,
Olivia | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
for me it seemed to be a browser issue, try a different browser or close & reopen your current.
Thanks for sharing your feedback on this thread, @ecomdon.
I trust our future readers will find this helpful should they run into this issue. A few other recommendations that readers may appreciate include:
Warm regards,
Olivia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I agree. I had an issue with Chrome. Switch to Safari, and everything worked as expected.
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