My products not loading properly on iphones

[JACoffeeInc]

Hi there, my site is crashing when I visit one of my product pages from IOS. It is happening on several iPhones, I go to the product page and it tries to load several times, then it crashes. It happens on both Chrome and Safari. Help!

I already cleaned my browsing data, cache etc and issue is still there. The site has been having speed issues for a long time now but it never crashed.

Try this link: https://jacoffee.ca/collections/new-arrivals/products/jamaica-blue-mountain-coffee-compostable-capsu...

[JACoffeeInc]

Thanks for your answer but the issue is not only on my iphone, but on several. I did however re-start my phone and it didn't fix the issue 😞

[deps143]

Try looking at your theme's animation settings! I just worked with Shopify support for two months on a very similar issue happening for my store (using the Studio theme). There was an animation in there that they recently released that has a bug that effects the products page only on iPhones. Go to your theme settings, find the animation section, and make sure the checkbox for "Reveal sections on scroll" is unchecked/disabled. Hope this helps!