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My shop is locked..

New Member
1 0 0


I'm getting a message my shop is locked.

Request ID: 70622cca-10ea-45c5-bd2a-4cddbbf10292


Please help..

Screenshot 2021-11-11 at 11.27.02.png

Replies 3 (3)
New Member
1 0 0

My shop is locked too!!!  Any solution or as to why?  Request ID: 4f5ec3cf-64aa-4d75-92a2-e23670aaf5ec

New Member
1 0 0

Mines is doing the same thing what does this mean

Community Moderator
Community Moderator
4524 434 990

Hi everyone, 


Sorry to hear you're not able to access your stores at the moment. It could be for a variety of different reasons and it's difficult to figure out which one it could be without taking a deeper look. Because of this, the best next step is to speak to someone on our support team if you haven't already done so. You can do that by logging into the link here and connecting to an advisor. 

Nick | Community Moderator @ Shopify 
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