My shopify store, shopify admin not loading

Zandera
Visitor
1 0 0

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 my store is not loading, please someone help 

Reply 1 (1)

Dirk
Shopify Staff
2209 247 502

Hey, @Zandera 

I wasn't able to replicate the issue on my device. I was actually able to load up your store without issue: 

I also noticed in your screenshot your browser is giving you a 'ERR_CONNECTION_TIMED_OUT' error code. I would recommend trying some local troubleshooting options such as the following:

1. Try visiting the site in a different browser. Consider clearing your browser cookies + cache files.

2. Use a different device to access the website

3. Look into third-party resources for troubleshooting that error code. I found this article that may be useful for you.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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