Navigation Issue on Product Pages in Focal Theme - Scroll Position Resets on Mobile Dev

Debs89
Shopify Partner
6 0 0

I am experiencing an issue with navigation behavior on mobile devices in my Shopify store's Focal theme. When users navigate back from a product page, they are immediately sent to the top of the page instead of returning to the product they clicked on. This issue is specific to mobile devices and does not occur on desktop. Despite including JavaScript files with defer attribute for optimized performance, the problem persists. How can I resolve this issue to ensure consistent and user-friendly navigation on mobile devices?

Replies 5 (5)

Rishihuptech
Shopify Partner
490 83 94

Hello @Debs89 , Can you please share your store URL?

If you found this response helpful, please do like and accept the solution. Thanks!
Need support with Customizing your Shopify store?
Feel free to contact me at info@huptechweb.com or Visit our website Huptech Web.
Instant Shortcode Builder: Integrate customizable UI features anywhere in your store - No coding knowledge required
Debs89
Shopify Partner
6 0 0
Rishihuptech
Shopify Partner
490 83 94

Hello @Debs89 , I have checked the above link on my mobile device. It seems to be working fine. Can you please share a screen recording of the issue you are facing? Also, on which mobile device you are testing it.

If you found this response helpful, please do like and accept the solution. Thanks!
Need support with Customizing your Shopify store?
Feel free to contact me at info@huptechweb.com or Visit our website Huptech Web.
Instant Shortcode Builder: Integrate customizable UI features anywhere in your store - No coding knowledge required
Debs89
Shopify Partner
6 0 0

I am testing it on my Iphone

Debs89
Shopify Partner
6 0 0

It seems that the issue persists on Safari browser, but it works fine on Chrome.