Navigation Menu I cant Select the 1st item in the menu

puffvapesto
Shopify Partner
1 0 0

Currently I have added the few collection in my navigation menu. So we have disposables vapes and Flavour beast in menu.  But the issue is when i select the disposables vapes it should  go to the disposables vapes collection( https://puffvapesonline.com/collections/disposable-vapes). but it dosent go there. If I remove the flavour beast collection in drop down. the disposable vapes works.

puffvapesto_0-1694652622100.png

 

I wanted all the links in navigation menu should be clickable and lead to respective pages. 

 

Reply 1 (1)

Blair
Shopify Staff
1967 261 233

 Hi @puffvapesto,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved, 

 

To confirm I'm fully understanding, are you still experiencing this issue? It seems I wasn't able to replicate, as the Disposable Vapes menu brings me to that collection.  

 

If you continue to experience the issue, I'd encourage you to connect with our support directly. This will allow them to investigate further as we wouldn't have access to account specific information through the community. 

 

To connect, you can: 

 

  • Head over to our Help Center
  • Enter into the chat box Contact Support.
  • Log into your shop.
  • Select one of the available support options.

 

Please let me know if you continue to experience any issues or if there's anything that I can assist with! 

Blair | Shopify 
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