Need Help with Variant Selection Issue on Product Page

Need Help with Variant Selection Issue on Product Page

Fbathrasher1
Tourist
5 0 1

Hello Shopify Community,

We've recently encountered a concerning issue on our product page and would appreciate your expertise in resolving it.

The problem arises when customers attempt to select or change variant options (for example, flavor variants) on a product. After switching between these options a few times, the "Add to Cart" button becomes grayed out and non-functional. This obviously poses a significant issue as it hampers our customers' ability to make purchases, potentially leading to a loss in sales.

We've tried a few troubleshooting steps without success, so we're reaching out to you, the experienced and knowledgeable Shopify community, to help us address this issue.

We understand that time is valuable and we are open to compensating anyone who can assist us in resolving this issue swiftly.

If you have experienced a similar issue or know how to resolve this, please get in touch. We would greatly appreciate any insights or advice you can provide.

Thanks in advance for your help!

Drinkflywell.com

Best, Jacob & David
FlyWell 

Reply 1 (1)

gr_trading
Shopify Partner
1935 146 202

Hi @Fbathrasher1 ,

 

Are you still facing this issue?

 

For any custom development WhatsApp or connect at Email ID: gr.trading15@gmail.com for quick consultation. | Shopify Free codes
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