Hey, @Nickahola! Thanks for starting this thread, and for sharing your store url.
I went to your storefront, and there was a newsletter pop up that showed up for me immediately. Therefore, please tell me more about what exactly isn’t working in regards to your pop up, and I’m happy to guide you towards a resolution.
No problem, @Nickahola! It also does not show up for me when I return to your website. But this could be expected behavior; I suspect there is a conditional setting for the pop up that has been selected to show for first time visitors only.
Which theme are you using? Is your newsletter pop up part of your theme? Or are you using a third party app for it?
Thanks for the follow up!
That's not so good to hear this time.
The newsletter should pop up every time someone visits my site, as should the cookies bar.
I tried to change the image in the newsletter pop up yesterday from it's current image and since then I've had this issue of the newsletter & cookies not popping up.
It's a theme setting and I am not using an app for the newsletter. I am using the 'susie' theme.
This is an accepted solution.
Gotcha, @Nickahola! So, in that case, there is certainly something not functioning properly within your theme. Have you done any code customizations recently?
The next step I recommend you take then, is to reach out to the theme developer directly, since it is made by a third party; They’ll be able to take a closer look at why the newsletter isn’t popping up every time, and what steps are required to fix it.
All the best!