No activity in shopify order tab

[AQ95khan]

No order is showing in the data on my Shopify store. I have successfully placed a test order. My order is showing but the real order is not visible even though I have setup the pixel and purchase event properly.
please help me.

Thank you.

[PageFly-Amelia]

Hi there,

This is Amelia from PageFly - Landing Page Builder App

If your order hasn't been received, I recommend checking the tracking information for any updates. If you notice a delay, it might be a good idea to contact the shipping carrier directly.

Additionally, you can look up information about Shopify milestones to better understand the settings and updates related to your order.

I hope this helps you resolve the issue!

Best regards,
Amelia | PageFly