Not getting the update information in online shop

[Y-NOT]

Dear sir/ madam,

I am reaches you because of the following message from the theme builder:

Hi Belal,

Thank you for contacting us. We're glad to help! 🙂

The automatic update feature is 100% controlled by Shopify. If version 4.0.7 is not available for automatic updates on your library, please reach out to Shopify Support so that they can investigate this issue.

Please help us out as we cannot see the new update in our store. We need this update because of a bug in the filter system on our category page. Its not working properly on the desktop version.

Waiting for your reply. Thanks.

B. Safdar