Not the full price is shown for 1 product.

CupidosGifts
New Member
2 0 0

Hey guys,

 

I've been working on my online store and I noticed that for some products the price is not fully shown.

For example; the price is 39.99 but what the page shows is 2.99 + 

Screenshot 2021-01-17 at 15.41.15.png

This really bothers me and I tried to look it up on how to solve this but I haven't been able to find out so maybe one of you guys could help me out with this one!

Thanks in advanced, have a great sunday.

 

Best regards,

 

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Oliver
Shopify Staff
Shopify Staff
425 48 87

Hi, @CupidosGifts!

Depending on the theme you're using, this typically occurs when you have variants that are different prices. In this case, if you open the corresponding product in your Shopify admin, you should see it has a variant priced at €2,99. Depending on the situation, you can either remove the variant from the product and set it up as it's own product or adjust the price if it's incorrect.

Warm regards!

Oliver | Social Care @ Shopify 
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CupidosGifts
New Member
2 0 0
Hello,

Thanks for your response, but the price is set at 29.99. so when I put my
collection on my store on my collection page. It shows that that product is
2.99 +. This means basically, it is over 2.99 but that could confuse my
customers. When you click on that product which will lead you to the
product page. Then the price is normal again at 29.99. I also tried to
delete the compared price in order to create more space, but that does not
work either. I am using the Debutify theme.
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Oliver
Shopify Staff
Shopify Staff
425 48 87

Hi, @CupidosGifts !

Would you be comfortable sharing a link to this product in your shop? If so, I'll be able to take a look into this directly.

The theme is developed by a third party so I might recommend getting in touch with them directly to inquire about customization or if you're experiencing issues but it appears this may be expected behaviour.

Hope to hear from you soon!

Oliver | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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