Re: Nothing is publishing....

Nothing is publishing....

VeloceClub
Visitor
3 0 0

Hello - my site: www.veloceclub.co.uk, has just stopped publishing 😞

I first noticed that the blog that I was adding, would when clicking on the view button display a 404 page and was also not live on the homepage - all other blog posts are there are still live. However if I unpublish these existing blogs, they are not being removed.

 

This morning, I added new images to products and I am having the same issue - no new imagery or content is being published and existing content is not being unpublished when selected. 

I've cleared browser caches etc (I also have a browser that deletes all data when closed) and nothing is showing on any of the browsers. 

 

I have gone through all the forums but can't find any answers, so any help would be welcome.

 

Thanks 

Richard 

Replies 6 (6)

prakashVt
Shopify Partner
226 20 34

Hello @VeloceClub 
Could you please share URLs which are working and which are not? 

- Free Customer Dashboard apps that enhanced your customers' experience - VTN Customer Dashboard
- Feel free to Contact for more help (Free Support): prakash.prabhakar@vtnetzwelt.com
VeloceClub
Visitor
3 0 0

Hello

So I have hidden this post from last week, but its still live: https://www.veloceclub.co.uk/blogs/news/bmw-motorrad-heritage-demo-day

This is the post I created last night and is published from the backend but not displaying: https://www.veloceclub.co.uk/blogs/news/advanced-riding-taster-rides

 

Screen shot to show that I have hidden the post that is still live and the new post is visible but not showing...

Screenshot 2024-08-08 at 09.21.35.png

--
And this is an example of a page where I have added images to it but they are not publishing - https://www.veloceclub.co.uk/products/vc-01-andy-t-shirt-in-black

 

Screenshot shows the images have been added. 

Screenshot 2024-08-08 at 09.23.01.png

 

Any help would be great. 

 

Thanks!




prakashVt
Shopify Partner
226 20 34

Hello @VeloceClub 
Looks like the images are added in the media section but still not reflected on the front. 
I need to take a look of your admin panel. 

Could you please DM me your collaborator access code? 

- Free Customer Dashboard apps that enhanced your customers' experience - VTN Customer Dashboard
- Feel free to Contact for more help (Free Support): prakash.prabhakar@vtnetzwelt.com
VeloceClub
Visitor
3 0 0

hey sorry to sound stupid but I can't find anywhere to send you a DM or private message 😞

prakashVt
Shopify Partner
226 20 34

here is my email ID: prakash.prabhakar@vtnetzwelt.com 

- Free Customer Dashboard apps that enhanced your customers' experience - VTN Customer Dashboard
- Feel free to Contact for more help (Free Support): prakash.prabhakar@vtnetzwelt.com
prakashVt
Shopify Partner
226 20 34

Hello @VeloceClub 
Please send the collaborator code instead of the account creation request. 

From your Shopify admin, click Settings > Users and permissions. In the Collaborators section, copy the 4 digit code and send me.

- Free Customer Dashboard apps that enhanced your customers' experience - VTN Customer Dashboard
- Feel free to Contact for more help (Free Support): prakash.prabhakar@vtnetzwelt.com