Old store retrieval

mversmate
Visitor
1 0 0

Hello,

 

I was trying to open a new shopify store, but accidentally deleted my old one. Please help. I don't know how to get back my old store.

 

Reply 1 (1)

Blair
Shopify Staff
1690 240 211

Hi @mversmate,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved. To confirm I'm fully understanding, when did you close down your previous shop?

 

If it was deactivated less than 2 years ago, you can simply head over to the Log In Page to regain access to your old shop. This will allow you to begin selling again! To learn more about deactivated accounts, you can check out our Cancelling Your Subscription document. 

 

Please let me know if you have any troubles with this. 

Blair | Shopify 
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