Solved

One of my main menu items does not open on the mobile version of my webshop

GeminiAtelier
Excursionist
23 0 5

Dear community,

 

One of my main navigation item does not open on the mobile version of my webshop.

 

My webshop is https://geminiatelier.com/ and the page not opening on the mobile version is the one called "Sales". It's a dead click, which is strange because the page opens perfectly on the desktop version of my webshop.

Can anybody help me fix this issue?

 

Thanks a lot!

Accepted Solution (1)
Liqiud_xPert_SJ
Shopify Partner
852 104 132

This is an accepted solution.

try to find your sale menu here

2024-04-09 12_06_02-Voltage Staging · Themes · Shopify Plus.png

and remove it from the above image anywhere that says Sales in mega-menu

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
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View solution in original post

Replies 11 (11)

Liqiud_xPert_SJ
Shopify Partner
852 104 132

@GeminiAtelier 

 

there are two different menus calling on your site , Desktop version is different and For mobile its different. please check your theme customizer settings and update your menu there or go to your theme menu section and update. If not do let me know the theme you are using.

 

Thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
GeminiAtelier
Excursionist
23 0 5

Where do you update the menu in the theme customizer? Or my theme menu section?

My theme is Reformation.

Liqiud_xPert_SJ
Shopify Partner
852 104 132

@GeminiAtelier 

 

please refer to the Offcial Theme Docs in which you can find everything you need , example how to update menus text for desktop and mobile version.

 

thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
GeminiAtelier
Excursionist
23 0 5

There is no information about a dead link in a mobile menu in the documents you linked to. 

The menu “Sales” works on the desktop version but not on the mobile version. Is it an issue with the code somewhere? 

Liqiud_xPert_SJ
Shopify Partner
852 104 132

@GeminiAtelier 

no there is no issue, on the desktop the the Sale is link but on mobile the Sale is only a button without a link, i can fix it for you if you want me to fix that for you.

 

thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
GeminiAtelier
Excursionist
23 0 5

I would really like if you could explain to me how to fix it because I cannot see anything wrong in the navigation links or how to fix it through the customize theme section. Thank you very much!

Liqiud_xPert_SJ
Shopify Partner
852 104 132

@GeminiAtelier 

2024-04-09 11_55_24-Window.png

 

in the above screenshot you can see the mobile first menu is referring to a link, but the Sale menu is referring to a sub-menu, you need to change the type of that menu to simple link not mega menu or drop-down.

 

I can only explain in this way so that you can change that menu settings from your theme customizer header section.

 

thanks

 

 

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
GeminiAtelier
Excursionist
23 0 5

Hi,

 

What I see in the theme customizer is this. How do you change the menu settings from there? 

 

Screenshot 2024-04-09 at 9.02.28 AM.png

Liqiud_xPert_SJ
Shopify Partner
852 104 132

This is an accepted solution.

try to find your sale menu here

2024-04-09 12_06_02-Voltage Staging · Themes · Shopify Plus.png

and remove it from the above image anywhere that says Sales in mega-menu

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂
GeminiAtelier
Excursionist
23 0 5

It worked! Thank you so much for your help.

Liqiud_xPert_SJ
Shopify Partner
852 104 132

@GeminiAtelier 

 

I wish i could be more 🙂

 

thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂