Open Balance Account Transfer Unable to Complete

Open Balance Account Transfer Unable to Complete

startupstreet
Shopify Partner
2 0 0

So it has been brough to our attention that if you attempt any test purchases, that you cannot then transfer to client without Shopify verifying and handling the transfer. 

 

What is the average timeline for this?  

 

We are currently on one month with on store, waiting for support, and a couple weeks with another. 

Reply 1 (1)

LitExtension
Shopify Partner
4963 1010 1192

hmmm for general experience:

  • Standard transfers (without complications) can take a few days to a couple of weeks.
  • Cases requiring manual review (e.g., test purchases, high-value stores, or unusual activity) may take several weeks or longer.
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