Order page showing more than one file after delete or replace...

Order page showing more than one file after delete or replace...

Polytricity
Tourist
3 0 0

I've been testing uploading files for download and its not only giving 2 emails with slightly different download links (to the same product) but also listing older removed versions which makes for a confusing list of versions to the consumer. I only want it to show the one with the green arrow...(the newest one, and as you can see they are also being duplicated).

Polytricity_0-1680423706822.png

Here is the list of e-mails ( each new file update generates 2 emails to same file but different generated link) The image above refers to the email marked with a green dash below.
emails.PNG

 


I have tried both methods of replace file and delete file, no matter what I do though, the order list updates with all versions, I'd rather not confuse my consumers and they should only see 1 item and no duplicates. 

 

I am testing with actual payment, not in test mode, to make sure everything works as intended. 

 

Please can you help?

 

 

Reply 1 (1)

Polytricity
Tourist
3 0 0

Any help with this, I'm put off by it and might just cancel the trial if this is the rate of response for issues too..