Packing slip bug

Palaceleo
Tourist
13 0 0

Hi guys 

Since my last order I have a strange issue regarding my packing slip. Somehow the packing slip shows every item twice. F.e. a customer ordered 2 shirts in 2 colors (grey and beige). The packing slip shows every color twice so 2 grey and 2 black shirts: 

 

Palaceleo_0-1695889989680.png

 

Luckily, this was only the test order. However my store will go live on saturday so I really need help asap:)

Thanks!!
Kind regards,

Leo

 

 

Replies 3 (3)
Small_Task_Help
Shopify Partner
314 9 22

Hi,

 

Verify that the order details in your Shopify admin panel are correct and that each item is listed only once.
Review Your Packing Slip Template (Look for any code creating duplication)
If there is template then recreate the Packing Slip Template

Click here to Contact and Get Shopify Store Help
E-mail - hi@shopifysmalltask.com
We are Shopify Store Small Tasks and Customization Experts
Palaceleo
Tourist
13 0 0

hi! thanks for the reply, can you help me out with this?

Small_Task_Help
Shopify Partner
314 9 22

Ok please contact us. Details given at Signature

Click here to Contact and Get Shopify Store Help
E-mail - hi@shopifysmalltask.com
We are Shopify Store Small Tasks and Customization Experts