Background: We have a Shopify app which adds a widget to cart page. When customers click on the checkbox of the widget it adds a digital product to their cart.
Problem: When merchants try to create packing slips or the orders in bulk our product appears on a separate page (it should have been in the same packing slip along with other products in the order).
Ideal Solution: The product we add should be in the same packing slip along with other items in the order. Also since we add a digital product it would be acceptable if there is a way of not adding our product to packing slips at all.
Your help will be appreciated. Thanks