Pages not showing, not connecting to menus and have wrong links

Solved
MajaFraneMX
New Member
6 0 0

Hi, 

 

I have a few issues with my pages. I also browsed through the discussion panel to see if I could solve it and tried the answers but it didn't help.

 

1. Some of my pages in the shop are not showing entered content, when I click on "View page" it takes me to a different content page. It shows FAQ instead of the text from the Help page. Screenshot 1: 
Help page in Page editor.pngHelp page on the Shop.png 

I checked and re-linked the Menu pages several times, cleared the cache, tried building the new menu, and it simply is not working. It is the same for my Menu items: Help, About Us. It just won't show or link them. Just to show you I have it linked correctly: 

Footer Menu in Editor.pngFooter Menu on Shop Page.png

I have clicked save after each change, it just isn't budging. Help please!

Accepted Solution (1)
webwondersco
Shopify Partner
474 78 83

This is an accepted solution.

@MajaFraneMX No problem.

 

Are you using an older version theme or the latest theme of 2.0?

 

IF it's an old theme then you have to create a separate page template for your help page.

 

this will solve your issue.

Web Wonders | Shopify Partner | Connect here!
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- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
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View solution in original post

Replies 9 (9)
webwondersco
Shopify Partner
474 78 83

@MajaFraneMX , Hope you are doing well.

 

could you please share your store URL?

 

Also, please check and confirm if you checking on the right theme preview.

Web Wonders | Shopify Partner | Connect here!
- Question answered? Mark as Accepted Solution, reply helpful? Click Like
- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
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MajaFraneMX
New Member
6 0 0

Hi, 

 

 https://franemx.com/

Yes, I have checked, and I am working and editing the current active theme.

webwondersco
Shopify Partner
474 78 83

@MajaFraneMX , Could you please check your customized settings of the page template? is the page content section active there or not?

 

 

Web Wonders | Shopify Partner | Connect here!
- Question answered? Mark as Accepted Solution, reply helpful? Click Like
- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
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MajaFraneMX
New Member
6 0 0

@webwondersco here?

Section visibility 1.png

webwondersco
Shopify Partner
474 78 83

No, not here.

 

from your customize screen select the pages with your current page template. 

 

webwondersco_0-1698150048498.png

 

 

and check if page content is visible or not like below attached screenshot:

 

webwondersco_1-1698150119807.png

 

 

 

Web Wonders | Shopify Partner | Connect here!
- Question answered? Mark as Accepted Solution, reply helpful? Click Like
- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
- Coffee Tip? 🙂
MajaFraneMX
New Member
6 0 0

@webwondersco oh! Is it possible I haven't created a section at all and that is why I have this issue? 😬

MajaFraneMX
New Member
6 0 0

@webwondersco 

So, it is not showing exactly as in your shop/template but I think I figured it out. My pages (when I select them like in the picture) all show the FAQ content 😵 so I need to change the pages content first. Right?

MajaFraneMX
New Member
6 0 0

Forgot to attach the picture. Sorry for so many comSections.pngments

 

webwondersco
Shopify Partner
474 78 83

This is an accepted solution.

@MajaFraneMX No problem.

 

Are you using an older version theme or the latest theme of 2.0?

 

IF it's an old theme then you have to create a separate page template for your help page.

 

this will solve your issue.

Web Wonders | Shopify Partner | Connect here!
- Question answered? Mark as Accepted Solution, reply helpful? Click Like
- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
- Coffee Tip? 🙂