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Re: Password on launch page isn't showing up?

Password on launch page isn't showing up?

DareAngel
Visitor
2 0 1

Hi, I've been accessing my website through the launch password quite often. I went to try it again and on my launch page on the web I can't see the button for the password. On mobile however I still can't see the button but can access the password page by clicking at the top of my phone. Can someone help me fix this, thanks.

DareAngel.Us

Replies 9 (9)

coolyx
Shopify Partner
26 3 3

From my end, sounds all good, I can see your password protected.

WeChat Image_20210114044310.png

I think it is your browser cache issue, please clear your cache 

and try again

Shopify Partner
https://www.mojoin.com
DareAngel
Visitor
2 0 1

I can see the password page I just don’t see the place where it says “enter password” to actually access my shop.

gina-gregory
Shopify Partner
742 51 213

There is a button in the upper right corner of the window that, if clicked, opens a popup with the password form. Unfortunately, due to some bad styling, you can't see it. Try hovering your cursor over the top right and clicking.

ZoeExperience
Visitor
2 0 2

This helped but how can I make this visible for my client? 

ZoeExperience
Visitor
2 0 2

I actually figured it out - needs to be customized in your theme template on your password page! 

YAK999
Tourist
3 0 0

Thanks, you were more helpful than the staff

Notre
Tourist
6 0 1

How did you figure it out, what did you change? I still can't figure out how to make it appear 🙂

Benniethegun
Tourist
3 0 2

Hi did anyone figure this out? 

YAK999
Tourist
3 0 0

Thanks, you were more helpful than the staff