Re: Pausing Payments- For An Account Under Mine

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Pausing Payments- For An Account Under Mine

Jewelzbybella
Not applicable
1 0 0

Hello, I wants to see how I can pause payments on an account under my Shopify account for about a year or so. My partner under the account is out of the country for 2 years for a new job opportunity, but do not want to delete the account as he will have to start all over and does not want to do that. Is there a way we can do that? 

Accepted Solution (1)

SealSubs-Roan
Trailblazer
737 57 70

This is an accepted solution.

Hi @Jewelzbybella !

 

You can temporarily deactivate your account and reactivate it within 2 years from the date it was deactivated with all the data intact. To know more about it kindly check this help document before deciding to deactivate your store: Shopify Help Center | Deactivating your store.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.

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Reply 1 (1)

SealSubs-Roan
Trailblazer
737 57 70

This is an accepted solution.

Hi @Jewelzbybella !

 

You can temporarily deactivate your account and reactivate it within 2 years from the date it was deactivated with all the data intact. To know more about it kindly check this help document before deciding to deactivate your store: Shopify Help Center | Deactivating your store.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.