Payment methods not displaying, visitors with cart leaving, please help

Sandra45MJ
Explorer
66 0 8

Ok so I just found out something that might be impacting my conversion rates. When you are in the cart, the only payment methods that are listed are the ones on the screenshot below.
There is no information about credit cards, apple pay, ideal or other payment methods that my store accepts. the complete list is visible all the way down in the footer or the website, however there are only three under the Check Out button. Could this be driving potential customers away? 

Please provide me with instruction or the code to remove these three images.
Thank you!

url: www.crueltyfreebabe.com

Screenshot 2021-10-24 at 23.20.02.png

Replies 3 (3)
Moira
Shopify Staff
480 70 80

Hey @Sandra45MJ!

You definitely have the option to remove those 3 dynamic payment options from your cart page by following the steps below:

1) Head to your Online Store -> Theme -> Edit Code
2) Assets -> /theme.scss.liquid -> paste below code at the bottom of the file:

.additional-checkout-buttons {
    display: none;
}

For further guidance, you can check out this community thread where a few merchants had the same request:

Important Coding Reminders:

  • We always suggest you first duplicate the theme and work in the duplicate. That way you can always go back to your previous version.

  • If you make changes to the original code in a theme and update your theme to a newer version in the future it will override past changes.

  • If you need custom changes but would prefer the help of a developer we recommend Shopify's own Expert Marketplace.

  • If you've changed theme files and need to revert them, you can roll back .liquid files individually to a time and date before you made the changes.

By the way, it is coming up to the busiest time of year for eCommerce businesses - Black Friday and Cyber Monday! This may be a great opportunity and time to think about Developing a Marketing Plan and checking out our designated BFCM page where we have compiled a huge number of resources to help make the most out of this time of year.

Moira | Social Care @ Shopify
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Sandra45MJ
Explorer
66 0 8

Thank you so much for your solution. However, I do not have this asset. Is it maybe this one?

 

Screenshot 2021-10-25 at 09.06.44.png

 

Moira
Shopify Staff
480 70 80

My pleasure @Sandra45MJ!

You can go ahead and use theme.css (all themes differ slightly). The CSS is a style sheet language used to define the visual appearance and formatting of your theme. If you require any further customizations, most of the time this Asset will be the one to modify!

Let me know how you get on,

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog