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usgc
Visitor
1 0 0

Hello Shopify Support Team,

I hope you are well.

My name is Ahmed Al-Khalili, and I was surprised to see large amounts deducted from my account without prior notice. I request an explanation for these deductions and the details of the invoices charged to me.

Furthermore, I kindly request the cancellation of my Shopify store and a refund of the deducted amounts. Please address my request as soon as possible and provide the necessary details regarding the required procedures.

Thank you for your understanding and cooperation.

Best regards,
Ahmed Al-Khalili
Email: ahmedalmarswmi@gmail.com
Store Name: Atlantic way

Reply 1 (1)

JuneN
Shopify Partner
136 6 40

Have you contacted the support team via other channels? I think you should reach out to them directly with 24/7 support for a more prompt response.

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