Phone number mandatory for pickup

[Charcopp14]

Hello

Right now customers have to option to choose pick-up or delivery. 

For delivery customers need to leave there phone number and I can make it a mandatory field. 

However this field is not mandatory when customers choose pick-up. I need it to be mandatory because we don't have standard opening hours in our shop. So we need to set up an appointment. 

Pleas help me 🙂

[Dotsquares]

hi @Charcopp14 

Hello,

Thanks for reaching out!

To make the phone number field mandatory for customers selecting pick-up, you can implement conditional logic. Here’s how you can do it:

If using a form plugin (like WPForms, Gravity Forms, etc.): You can set up conditional logic that checks if the customer chooses "Pick-up" and then marks the phone number field as required.

If using WooCommerce: You can use custom code to make the phone number field mandatory when the "Pick-up" option is selected. Here's a sample code you can add to your theme's functions.php file:

function custom_checkout_fields( $fields ) {
    if ( isset( $_POST['shipping_method'][0] ) && 'local_pickup' === $_POST['shipping_method'][0] ) {
        $fields['billing']['billing_phone']['required'] = true;
    }
    return $fields;
}
add_filter( 'woocommerce_checkout_fields', 'custom_checkout_fields' );

This will ensure that customers choosing pick-up must enter a phone number.

[Easify-Jolie]

Hi @Charcopp14 

I recommend trying Easify Product Options for this. With its conditional logic and number box, you can show or require the phone number field only when customers choose "Pick-up" — exactly what you need for setting appointments. It’s super easy to set up, no coding required. You just create the options, set the logic, and you're good to go 👍 Here's how it works:

• This is the result:

• This is the app setting:

To ensure the Number Box show up only when Pickup is selected as shipping method, simply set up Conditional Logic in the Advanced Settings like this:

You’ll find this app easy to use, so I hope you give it a try. If you need assistance, just let me know or reach out to Easify! 🤗