Pixel is not working in checkout

AnnaZb
New Member
4 0 0

Hey Team, 

 

I linked my Shopify store with FB Pixel while online store wasn't published (it was hidden by the password). 
Now I understand that it was the mistake. 

I made the store visible, but pixel works as expected only in front part ( home page, product detail page), but it's not showing any events in checkout except ( cart and further checkout process pages). 

Any action in checkout Pixel shows as 'page view' instead of 'checkout' and 'purchase' events. 

Please help to fix the issue. 

Thanks!

 

 

Replies 4 (4)
AnnaZb
New Member
4 0 0

image123.png

 Here's teh screen of pixel in checkout 

Small_Task_Help
Shopify Partner
314 9 22

Hi,

 

try the facebook event setup tool or use GTM for FB pixel and add eventsthere.

Click here to Contact and Get Shopify Store Help
E-mail - hi@shopifysmalltask.com
We are Shopify Store Small Tasks and Customization Experts
AnnaZb
New Member
4 0 0

thanks. 
I thought about to delete the current pixel and then connect the new one. 
do you think it will work? 

AnnaZb
New Member
4 0 0

another question about event setup tool - should I link each button to some event? 
I mean that each 'add to cart button' for each product should be marked with the event - is that correct?