pixel receiving identical Purchase events from pixel code & Conversions API, not deduplicated correc

pixel receiving identical Purchase events from pixel code & Conversions API, not deduplicated correc

ecomboy
Visitor
1 0 1

My pixel is receiving identical Purchase events from your pixel code and the Conversions API, but they are not deduplicated correctly. Facebook is saying this may cause over-reporting of conversions, as your ad set is optimizing for Purchase events. How can I fix this?

 

I'm currently using Trackify X for my Facebook pixel tracking..

 

Screen Shot 2021-09-18 at 7.01.40 PM.pngScreen Shot 2021-09-18 at 7.01.15 PM.png

Reply 1 (1)

kglogins
Tourist
3 0 1

My client is experiencing the same issue with Trackify. Is there any solution for this?