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Re: Posting about a cloudflare Proxy error when pointing to my Domain

Posting about a cloudflare Proxy error when pointing to my Domain

OldtimerGaming
Visitor
1 0 0

proxy.png

 

I do not have a Proxy, I contacted my Domain provider Namecheap.com,  They confirmed it.... They want me to contact Shopify to find out what's going on but I don't even know who to contact, maybe someone ran into this error before and had a fix?

 

 

proxy.png

Reply 1 (1)

Dirk
Shopify Staff
2428 258 548

Hey, @OldtimerGaming

That does look strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via Community at this time, we'd be happy to continue assisting you through our available support channels. Please visit our help center and login for assistance.

Dirk | Social Care @ Shopify 
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