Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hello, I have problem with my statistics since 8th of November.
Until 8th of November, I had in average 500+ sessions per day. After that, it sinked to 80-100.
There was some development done on my speed by a Shopify App, but they assured it was not coming from them. Also the app providing the Cookie Bar said the same thing.
Do you have an idea?
URL is mein-escooter.myshopify.com
KR,
Same problem with our store showing about 20% of the actual traffic being reported by Google Analytics, has happened before with Shopify and they fixed it a few days later without admitting anything was wrong. Annoying but still have sales coming in but my ads client thinks visits are down although they're not.
Hi Coxy,
How did you make Shopify check it and fix it? Did you contact the support team directly?
It was just fixed after reading others had the same problem, looks like the latest issue is also now fixed today , numbers are back to normal.
You are lucky.. On my side there has been no change for the last 10 days despite my messages to the Shopify support team. I wonder if other people have the same issue, but it's really painful, even more during Black Friday. Still 20% of the real traffic shown..!
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