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Problem with products

Romanof7
Tourist
9 0 1

Hello, i have a problem, if i delete product drom collection ( delete tag) , i still see this product on my page. Help please

Replies 6 (6)
Sajat
Shopify Partner
127 13 25

Hello Ramonof7,

It might be because of caching. Please change the browser and try it?

If it did not work, then please ping me here. 

I can look at it.

Romanof7
Tourist
9 0 1

No, it didnt help, ctr+f5 , i tried from other PC's too

Sajat
Shopify Partner
127 13 25

Hi there,

Can you please elaborate "if i delete product drom collection ( delete tag) ".

Did you delete the product using delete button or just removed the product from collection?

Screen Shot 2022-04-21 at 5.38.54 PM.png

 

 

Romanof7
Tourist
9 0 1

i just delete from " tags"

 

2022-04-21 13_59_42-L'Artista ~ Producten ~ Spaghetti Amatriciana ~ Shopify.png

Romanof7
Tourist
9 0 1

I delete tag and i delete product from collection, but product still on the page

Be_Steven
Shopify Partner
137 27 35

So your issue is that you have a dynamic collection that including products with a tag A right?
And now you remove that A tag in a product but on that collection still showing the product.

 

If so, I think it just cache issue, you can also contact Shopify support if the product still there. But please make sure your site doesn't use any external apps or scripts to manage the products. On that case, you also need to re-index that external things

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