Product Bug: Variant Selection not working

Solved
mckennahurcomb
New Member
3 0 0

When you select any size and then add to cart then the cart automatically shows the first default product instead of what the customer selected. Help... how do I fix this?

 

Example: I wanted a large dog harness so I select large and add to cart. In my cart it shows I selected small when I selected large.

Accepted Solution (1)

Accepted Solutions
Guleria
Shopify Partner
1992 419 612

This is an accepted solution.

Hello @mckennahurcomb ,

It happens because of a JS conflict. And conflict comes when you install/uninstall apps or add custom JS code or by mistake remove any code. 
To fix it: 
1) Try to revert the changes you did recently.
2) Try to find the conflict and fix it. You can check the conflict in browser console.

Thanks  

Want to modify or custom changes on store hire me.
Email: guleriathakur43@gmail.com, Skype: navrocks1
If helpful then please Like and Accept Solution.
Buy me a coffee My PayPal

View solution in original post

Replies 4 (4)
Guleria
Shopify Partner
1992 419 612

This is an accepted solution.

Hello @mckennahurcomb ,

It happens because of a JS conflict. And conflict comes when you install/uninstall apps or add custom JS code or by mistake remove any code. 
To fix it: 
1) Try to revert the changes you did recently.
2) Try to find the conflict and fix it. You can check the conflict in browser console.

Thanks  

Want to modify or custom changes on store hire me.
Email: guleriathakur43@gmail.com, Skype: navrocks1
If helpful then please Like and Accept Solution.
Buy me a coffee My PayPal
mckennahurcomb
New Member
3 0 0

What should I do if an app service provider made the addition for me and I am unsure of what JS they changed?

mckennahurcomb
New Member
3 0 0

What should I do if an app service provider made the addition for me and I am unsure of what JS they changed?

Guleria
Shopify Partner
1992 419 612

Let them know about the issue which you are facing after they made customization in your store.

Want to modify or custom changes on store hire me.
Email: guleriathakur43@gmail.com, Skype: navrocks1
If helpful then please Like and Accept Solution.
Buy me a coffee My PayPal