Need some help! I write my product descriptions in HTML but for some reason, whenever I click "Show HTML" button, my HTML is disappearing and turning into code that looks like:
<a data-encoded-tag-name="h8" data-encoded-tag-value="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"></a>
How can I bring back my HTML?!
Hi @Alyssa_Lau ,
Refresh the page and try again for adding adding code into the page or check the front end of the page.
Unfortunately not working 😞 I've tried re-adding the code but it just messes everything up and turns back into the code I pasted above.
Hire Some one to fix it. let me know if you would like to get help from us.
There seems to be an issue with the recently updated product description editor which is causing it to create these code errors (or, if not errors, unwanted code). I am seeing this too, you are not doing anything wrong.
There are other issues with this new editor, some discussed here: https://community.shopify.com/c/technical-q-a/blank-description-after-pasting-html/m-p/1465539