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I am using the Search & Discovery. I added "size" from the Product Options. I am selling posters. Some have the option of an 18" X 24" or a 24" X 36" poster. That works fine when there are options. But some of the posters are only available in one size. Lets say 18" X 24". Since the filter works but "options". When I click on the 18" X 24" in the filter. The poster that is only available in 18" X 24" will not show up in the filter. How do I fix this?
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This is an accepted solution.
Hi @Johnny724,
I checked Meridian Points posters and didn't find a variant size: 24 X 36. Refer:
So when you filter, it won't show these products.
Hope it is clear to you.
Hi @Johnny724,
I have checked the site and it works fine, can you describe more about the error.
It's not really clear for me to understand
@LitExtension In the first image, there are 5 posters. The Five Elements posters have Size Options for 18" X 24" or 24" X 36". The Meridian Points posters are only available in 24" X 36". In the second image, I checked the filter to only show 24" X 36". But since the Meridian Points posters don't have any Options, which is how the filter works, they are removed when the filter is applied for size.
This is an accepted solution.
Hi @Johnny724,
I checked Meridian Points posters and didn't find a variant size: 24 X 36. Refer:
So when you filter, it won't show these products.
Hope it is clear to you.
@LitExtension I did not know I could have just one size as an option. Thought it would mess up the checkout. It would be nice if we could add more than just 3 options. Or another way to select filters.
Hi @Johnny724,
This is how Shopify's Filter 2.0 works, if you want to change it you can edit it to Filter 1.0 or install an app for it.
Refer app:
- https://apps.shopify.com/product-filter-search
- https://apps.shopify.com/product-filter-and-search
Hope it helps!
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