FROM CACHE - en_header

Product Images not showing in Product Description in Safari (Mac & IOS) but fine in Chrome

Veronica15
Tourist
8 0 1

Can anyone help me to resolve this problem I'm facing now?  I have included images with the description in the Product page but they don't appear in Safari, but when I visit my page using Chrome, they show up in the browser.  I have cleared cache and history in Safari but it still doesn't work for me.  Thank you.

Replies 4 (4)
Veronica15
Tourist
8 0 1

The product images showed up miraculously after 2 days without me doing anything.  I was told it's got to do with Shopify's server.  Thank you for responding.

Sven185
New Member
1 0 0

I fase the same problems on my website, even if i upload my image in safari it is not giving me a thumbnail but a question mark, but if I switcht to either Chrome or Firefox it is all normal.

wishlalwani
New Member
1 0 0

Hello,

 

I am having the same issue. product images in my description won;t show on iPhone but it does on web browser and Android phone. could you please help me out here.

Here's my website link : https://www.cybelesound.com/

Thank you!

image1.jpeg

 

 

 

 

 

 

 

IphoneIphone