Good afternoon everyone, I'm having a problem with a product that I am selling that keeps getting turned off on the store sells channel. This is the 4th time it has happened and I can't figure out why it keeps turning off. I'm currently running ads on facebook and when you click on the link it says "page not found" when it gets to my website. If I go to the product, then product availability, it says available on 2 of 2 channels. But if i click manage the online store box is unchecked. If i check it and then save it the link will work as it should. Then several hours to a day later it will uncheck itself and then the website will not work again. If anyone has any ideals of what is going on I really need some help! Thanks in advance! If you need more info or I'm not explaining my self well just let me know.. THANKS!
Solved! Go to the solution
I had same kind of issue in past and it was due to one of APP was changing it.
Can you please check your store's activity log? I think you will see log there like who(which app or something) is doing this.
You can check it from https://www.shopify.com/admin/activity
If you can't find there, then you need to contact support. They will provide accurate info about issue.