Product page scrolling down when selecting variants - WHY???

ManuelH
Excursionist
53 0 8

Every time I change the selection of the variant for a product on the product page, the page scrolls down a little bit with each variant thats clicked. This is weird bcs it only happens on one specific product. Anybody know what might be the cause?

I doubt its bcs of some custom code snippet in my codebase.

 

Reply 1 (1)

PageFly-Theodor
Shopify Partner
595 78 92

Hi @ManuelH ,
This is Theodore from PageFly - Shopify Page Builder App.

Your Shopify product page scrolls down when changing variants (not likely due to custom code). Here's how to diagnose:

  1. Test with a Different Theme: Switch to a different theme (e.g., Debut) and see if the scrolling persists. This isolates a theme issue.

  2. Disable Third-Party Apps (Temporarily): Disable any apps interacting with product pages and see if the issue stops. This identifies app conflicts.

  3. Inspect Theme Code (if comfortable): Look for scripts related to variant selection and scrolling in the theme code for potential causes.

  4. Contact Shopify Support: If none of these work, reach out to Shopify Support for further investigation.


Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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