Product snippets from search console

[ihs1]

HI

google search console is saying that i have 2 fields missing in my product snippets. im not sure i have done this so dont know where i need to add the below 2 fields it shows as missing:

Missing field "aggregateRating"

Missing field "review"

please can someone advise how to fix this from my shopify store. 

my website is www.infraredheatingsupplies.com

[Dan-From-Ryviu]

Hi @ihs1 

You will need to use a review app and your product must have reviews to solve those missing messages. 

[PageFly-Amelia]

This is Amelia from PageFly - Landing Page Builder App
There are two things that you need to check for your product page.

• Missing field "aggregateRating". I think that your product page lack of JSON-LD and you can access to your theme in some file like theme.liquid or files with these keywords: "microdata", "structure", "json", "data", "variables", "tags", "meta-tag", "scheme", "schema", "breadcrumbs",...
  Here is an example of that JSON data
  

{
  "@context": "https://schema.org",
  "@type": "Product",
  "name": "Your Product Name",
  "aggregateRating": {
    "@type": "AggregateRating",
    "ratingValue": "4.5",
    "reviewCount": "24"
  }
}

• Missing field "review". Go to Marketing and Social > Google and SEO > SEO Rich Snippets and select Push average rating, number of reviews and reviews content of each product.

Hope that my solution works for you.

Best regards,

Amelia | PageFly

[ihs1]

HI

thank you for your reply. unfortunately i cant find the file with this details and also im not sure where the marketing and social section is

[ilanadavis]

Hey @ihs1 

It's common to see "missing review" or "missing aggregateRating" if you don't have reviews for that product. It's just Google's way of asking for reviews if you have them, if not, that's ok too.

You can't add reviews that don't exist, so use a review app that allows customers to leave a review on a product. Most review apps provide the aggregateRating as you get reviews for the product. If not, you'll also need to find a structured data app that supports that review app data.

Looking at your site, I see you have a widget for Google Reviews, but that doesn't count. Google Reviews are for company reviews which can't be added to the structured data for this purpose. This particular issue is asking for product reviews.