Liquid, JavaScript, themes, sales channels
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Hi ,
I have videos for every product but thumbnail does not show it's a video (video icon not showing) . Also videos not playing automatically. I have video with every product first come all the images and in last video come. customers can not see we have video for the product. i need help with this.
Here is my store link https://rsmf99yzo9s9ldjg-46390837405.shopifypreview.com
no video icon thumbnail
@Kinjaldavra @AlexEffron @AlexHodzitsky @dmwwebartisan @KetanKumar @PageFly-Victor
sorry for this issue product page video doesn't automatic show icon on thumb please add custom icon on thumb
Hi @Danish864,
- Icon video: You need to add icon for the video thumbnails. Means at the line "for product.media" you need to check if for the case that the media is video. Refer https://i.imgur.com/ZxFcggz.png
Code check: {%- if media.media_type == 'video' or media.media_type =='external_video' -%}{%- endif -%}
All will usually be in a file called product-template.liquid.
- Auto play: You will need to add JS to catch the click event on video thumbnails. It will not be able to guide, you need to contact the owner of the theme.
Or you can read the manual: https://shopify.dev/tutorials/add-theme-support-for-rich-media-3d-and-video
Hope it clear to you.
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