Products in featured collection don't show up

konyhakompassz
Tourist
9 0 1

Hello!

 

I recently uploaded a couple of new products to my page, and I wanted to feature them in the new poducts collection on the home page. However, the products don't show up. I tried to add other collections to be featured, and they all worked, except the one that I would like. Not only that, but I also made another collection with the same products for their brand. If I click on the brand name in the dropdown menu, the products also don't come up.

 

I am standing a bit shocked at this and I have no clue what to do. If I go into the editor I can clearly see that the products are in fact, in the collections. 

 

The only difference is that for these products I used images that I shot and edited. 

 

My website is: https://www.konyhakompassz.com/

 

Thank you very much in advance for your help!

 

Anna

Reply 1 (1)

Skye
Shopify Staff
1113 98 199

Hi, @konyhakompassz 

Thanks for posting to the Forums!

It sounds like your products aren't available in the Online Store Sales Channel which is why you can assign them to Collections in the backend, but they aren't visible on the front end. 

To fix this head to the products in question, then on the right hand side you will see a Sales Channel drop down. Please make sure Online Store is selected and the products are available. 

This should fix the issue!

Skye | Social Care @ Shopify
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