"Add to cart" button doesn't work after I switch variation Dawn Theme

PowerfulFlame
Tourist
4 0 0

Hey, please can some developer help me fix this issue I am having?

I have checked this issue on different phones, and when I switch variations from every product, the "Add to cart" button just locks itself, and then after I refresh the page it works just fine.

Can someone please help me? I am willing to pay whatever it takes

Reply 1 (1)

Erin
Shopify Staff
942 127 146

Hi, @PowerfulFlame. I'm happy to help you out with this! I just have a few questions to make sure I'm giving you helpful advice going forward.

  • When did you first start noticing this?
  • Have you made any recent customizations to your theme?
  • If you preview a different theme or a fresh version of Dawn are you still noticing this?

Once I have more information I can share more suggestions to help. That being said, I would also recommend speaking to our support team through the Help Center here so that we can review this with you in more detail. We can't see any of your account information here over the Shopify Community, but if you speak with us through the link I shared we can see more to troubleshoot this more thoroughly.

 

Please let me know if you have any questions in the meantime!

Erin | Shopify 
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