"Dns record changes restricted for this domain"

"Dns record changes restricted for this domain"

mo8
Visitor
3 0 0

Have you seen this issue before when adding MX records in shopify?

 

Domain bought via shopify. setting up a new store currently and planning to do customer support email with zoho.

 

I get this error when i try to add the new MX records in there.

 

All other records such as A, CNAME, and TXT records can be edited/added so i find this very strange. 

 

https://ibb.co/7YNZZkx -> here is a screenshot of the error message i am seeing

Replies 3 (3)

mo8
Visitor
3 0 0

https://ibb.co/7YNZZkx -> here is a screenshot of the error message i am seeing

Liem
Visitor
3 0 0

hey, did you already managed to resolve it?

mo8
Visitor
3 0 0

no still same error. had to get the technical support on shopify side to change it for me. are you having this too?