"New Customer Accounts" - Invalid Zip Code

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I need help with a problem in Shopify's "New Customer Accounts". Customers can't add their address in their account settings because the system wrongly says their zip code is invalid. This error doesn't happen during checkout, only when trying to update the address in the account. Need a fix to make zip code validation consistent in both checkout and account settings. Looking for advice or solutions

this is the option of the panel:



this is the error in the customer panel: 

this is on the checkout everything is correct and it worked

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