"Pickup isn't available for this order. Choose another delivery method." Error on local pickup

[gayled]

How do we fix "Pickup isn't available for this order. Choose another delivery method." at checkout 

We have multi warehouses and want to allow customers to purchased stock from multi locations but then choose to pick them up from our store. 

If stock is purchased from the same location, this works ok. However, if they choose stock from different location we get an error.

[Victor]

Hi @gayled,

Thank you for reaching out. Is the local pickup option available at each location the customer has chosen stock from? 

[gayled]

Hi

Yes it is, ww have multiple warehouse locations set up but the customer should be able to collect instore

The issue is we may not have stock in the shop but still want to allow people to buy it and select pick up.

It works OK if the customer selects items for 1 warehouse but if they try and buy from 2 different warehouses then we get a error

[Victor]

Hi @gayled,

Okay, thank you. I've taken a look at this and it would seem this is a current limitation with the local pickup feature as it's not possible to have the local pickup option display when a customer has two or more products from different locations in their cart. At this time we'd recommend looking into other local pickup apps and seeing if this is a feature any of them offer.