Random PNG images are converted to JPG when uploading Collection Images

[maslyennikov]

I am trying to add some png images as a Collection Image

For some reason, a few images which I upload are converted to jpg format.

Did somebody encounter this issue before?

This is an image that is converted on upload.

Please help.

[htea]

This is happening to me too. About an hour after uploading a png product image, the file changes into a jpg with a white background (on the Shopify dashboard, not just on the website).

Did you find a solution? 

[joeybab3]

Also experiencing this... Guess I will just use a meta field for now but I'd rather use the inbuilt image

[htea]

For me I think the workaround was to upload the images in Settings > Files, then use that image url to add the images to my products. 

[joeybab3]

Yeah I just ended up using a metafield for the image instead... just sucks it does that I guess haha

[Billy00]

This is happening to us as well, is this suppose to happen or a bug?