reCaptcha causing issues for customers

Aleemahs
Visitor
3 0 0

Hi,

I've just moved to a new theme and installed a couple of new apps (Abandoned Cart Recovery Carti & Reconvert post purchase upsell) and and I've received a few customer complaints saying that they can't;

  1. use the contact form 
  2. click the "add to cart" button

When I disbale reCaptcha in Preferences these issues seem to disappear.

 

Any advice?

 

Thanks

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